Global Support Network

Connect With Our Experts

Ready to transform your industrial operations? Our global team of automation experts is here to help you find the perfect solutions for your needs.

WhatsApp
+86 17318027455
Global Network

Connect With Our World-Class Team

With operations spanning four continents and 24/7 support, we're always ready to serve your industrial automation needs.

WhatsApp

Instant Support

Get immediate assistance for urgent inquiries and technical support.

+86 17318027455

Email

Professional Support

Send detailed inquiries and receive comprehensive technical documentation.

[email protected]

Business Hours

Global Coverage

Mon-Fri: 9:00 AM - 6:00 PM (CST)

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Our Global Operations Network

Four strategic hubs across the globe ensuring rapid response times and localized expertise for all your industrial automation needs.

120+
Countries Served
24/7
Support Available
72H
Average Delivery
35+
Time Zones

Frankfurt, Germany

European Operations Hub

Coordinating operations across Europe with local technical support, multilingual customer service, and Industry 4.0 expertise.

CET Time Zone

Shenzhen, China

Asia-Pacific Headquarters

Our primary operations center managing regional distribution and maintaining close relationships with key manufacturers and suppliers.

CST Time Zone

Chicago, USA

North American Office

Serving North American customers with localized support, fast delivery options, and comprehensive technical expertise.

CDT Time Zone

Dubai, UAE

Middle East & Africa Hub

Strategic gateway serving the Middle East, Africa, and surrounding regions with comprehensive automation solutions.

GST Time Zone

Global Headquarters

Room 115, Building P14, Phase I, Printing, Paper Products and Packaging Logistics Area
South China International, No. 1 Huada Boulevard, Hehua Community, Pinghu Street
Longgang District, Shenzhen, China

Send Us a Message

Let's Start the Conversation

Have questions about our products or services? Our expert team is ready to provide personalized solutions for your industrial automation needs.

Support Knowledge Base

Frequently Asked Questions

Get instant answers to common questions about our industrial automation solutions, technical support, and global services.

We aim to respond to all inquiries within 24 business hours. Technical support requests are prioritized based on urgency:

  • Critical issues: Immediate response (within 2 hours)
  • High priority: Within 8 business hours
  • Standard inquiries: Within 24 business hours
Need More Help?

Can't Find What You're Looking For?

Our expert support team is standing by to provide personalized assistance for your specific industrial automation requirements.

Instant Chat

Get immediate answers via WhatsApp

Email Support

Detailed technical assistance

Custom Quote

Personalized pricing & solutions